Wallet Account
I am outside of the country, and I tried to add my Monkey money card to my phone wallet, but it asked to call a USA number for verification. What should I do?
Please contact our customer support. WhatsApp: +1 (267) 573-1803 E-mail: support@monkeymoneyapp.com
Monkey Money charges any fee to use apple/google wallet?
No, Monkey Money does not charge any fee for using the mobile wallet.
Are Apple Pay and Google pay safe and secure for making payments?
Yes. Apple and Google pay are secure services and managed directly by these companies. MM customers are protected by these services.
How do I get the verification code when i add my card to apple wallet/ google pay wallet?
It will be texted or emailed to you on the contact info you provided at registration.
I tried to add the card to google Wallet but it did not work, why?
Please verify in the app if your card is active and not frozen. If active, you can contact Customer Service at support@monkeymoneyapp.com or Whatssap : +1 (267) 573-1803
I tried to add the card to Apple Wallet but it did not work, why?
Please verify in the app if your card is active and not frozen. If active, you can contact Customer Service at support@monkeymoneyapp.com or Whatsapp : +1 (267) 573-1803
What is the google pay wallet verification process?
Mobile Wallet provisioning and verification process is the same for all vendors. The steps are: User adds the card to the wallet by scanning the card or manually entering the card details Vendor automatically approves and adds the card to the wallet ...
What is the apple wallet verification process?
Mobile Wallet provisioning and verification process is the same for all vendors. The steps are: User adds the card to the wallet by scanning the card or manually entering the card details Vendor automatically approves and adds the card to the wallet ...
What is the apple wallet verification process when traveling or living outside the USA ?
The verification process is the same. However, you need to keep in mind that SMS are sometimes not received when located outside the United States. In case you do not receive SMS, you can contact Customer Service at support@monkeymoneyapp.com or ...
How do I add money to my digital wallet?
Your digital wallet shows the balance of your bank account. To add money to your wallet you can do the following: Receive an ACH into your bank account. This can be through a direct deposit, or you can send money from your external bank to your ...