Can I open an account if I live outside the U.S.?

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• Who can open an account?

  Any U.S. resident over the age of 18 can apply for an account with Monkey Money. You must apply using your U.S. residential address and you will be required to provide additional documentation, such as your valid Passport and possibly immigration ...

• Why does my card only function as a credit card when used outside of the United States? What should I do?

  U.S Debit cards are issued with dual functionality. They are linked to both a debit and credit network (example Mastercard). They are international payment networks that are widely accepted around the world. When you use the U.S debit card abroad, it ...

• What information and documents do I need to provide to open an account?

  You will need to provide us with some basic personal information, such as your name, home address in the United States (not a P.O. box), phone number, email address, *SSN (or other identification document), and date of birth. *The identification ...

• What’s this charge on my account?

  If you don’t recognize a transaction that has posted to your account, please contact us as follows: WhatsApp: +1 (267) 573-1803 Email: support@monkeymoneyapp.com

• How long does it take to open an account?

  Typically it takes only a few minutes to apply. Many applicants are approved within 60 seconds, after passing the KYC (know your customer) onboarding process integrated into the mobile application. It may take longer if additional information or ...