What information and documents do I need to provide to open an account?
You will need to provide us with some basic personal information, such as your name, home address in the United States (not a P.O. box), phone number, email address, *SSN (or other identification document), and date of birth.
*The identification documents that we accept are:
- Social security
- Driver's license
- Passport
- Consular Identification Card
In some cases, we may request additional information or that you provide any other document, but only when absolutely necessary.
*SSN required for U.S. citizens
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What kind of documentation or information do I need to provide to withdraw or deposit money in my account?
Withdrawals from ATMs don't require documentation. When loading cash in a store with Green Dot services, you need to show your card and may be asked to present ID.
Why do you need my SSN to open an account?
We require your SSN to validate your information and to verify your identity. If you don’t have a Social Security Number, then we will ask for alternative identification to verify you such as the below documents: Driver's License Passport Consular ...
Who can open an account?
Any U.S. resident over the age of 18 can apply for an account with Monkey Money. You must apply using your U.S. residential address and you will be required to provide additional documentation, such as your valid Passport and possibly immigration ...
How long does it take to open an account?
Typically it takes only a few minutes to apply. Many applicants are approved within 60 seconds, after passing the KYC (know your customer) onboarding process integrated into the mobile application. It may take longer if additional information or ...
How do you handle my personal information?
We collect customer's information because it is required by law and to help us serve you. Keep in mind we will never sell or share your personal information, except as necessary to service your account and per federal, state, and local regulations.