What’s this charge on my account?
If you don’t recognize a transaction that has posted to your account, please contact us as follows:
WhatsApp: +1 (267) 573-1803
Email: support@monkeymoneyapp.com
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Can I open an account if I live outside the U.S.?
No, it’s only available to U.S. residents with a valid U.S. residential address.Who can open an account?
Any U.S. resident over the age of 18 can apply for an account with Monkey Money. You must apply using your U.S. residential address and you will be required to provide additional documentation, such as your valid Passport and possibly immigration ...What is the fee associated with canceling my account?
Canceling your account does not incur any fees. However, please ensure that your account balance is brought to $0 before initiating the cancellation process. If there is a remaining balance at the time of cancellation, a $25 charge will be applied to ...Can I get Money Orders or Cashier’s checks?
Money Orders and/or Cashier’s checks are not available.What fees do you charge?
You can find information regarding our fees here.