How to contact Customer service?

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• My Physical card information does not match my virtual card, what should I do?

  You should contact Customer Service at support@monkeymoneyapp.com or WhatsApp: +1 (267) 573-1803.

• If I lost or got my device stolen, what am I supposed to do?

  Contact customer service and advise if you want to freeze your card.

• What happens if I try to unfreeze my card and it does not work?

  You should contact Customer Service at support@monkeymoneyapp.com or WhatsApp: +1 (267) 573-1803 and we will resolve that for you.

• I tried to add the card to Apple Wallet but it did not work, why?

  Please verify in the app if your card is active and not frozen. If active, you can contact Customer Service at support@monkeymoneyapp.com or Whatsapp : +1 (267) 573-1803

• I tried to add the card to google Wallet but it did not work, why?

  Please verify in the app if your card is active and not frozen. If active, you can contact Customer Service at support@monkeymoneyapp.com or Whatssap : +1 (267) 573-1803