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Can I open an account if I live outside the U.S.?
No, it’s only available to U.S. residents with a valid U.S. residential address.
How to contact Customer service?
Customer Support is provided via the mobile app following these steps: Sign in Click on 'More' Choose Help Center You can reach live support the following times: Monday through Friday from 10AM to 4PM EST Contact support as follows: WhatsApp: +1 ...
Do I need to have a smartphone?
Yes, in order to apply for and use the mobile app, you must have a smartphone. It's available for iOS and Android users.
How long does it take to open an account?
Typically it takes only a few minutes to apply. Many applicants are approved within 60 seconds, after passing the KYC (know your customer) onboarding process integrated into the mobile application. It may take longer if additional information or ...
What do I do if I forget my password?
On the Welcome screen of the mobile app tap on 'Forgot Password', then simply follow the steps to request a temporary password. When prompted to provide your email, be sure to use your email that was used to create your account.