Where can I find my refund amount?

• Related Articles

• Can I request a refund at online stores?

  Yes. It depends on the merchant rules for card payments and it is outside our control. You can file a dispute with us to contest an amount charged to your card, but it is advised to first contact the merchant and ask for a refund as disputes may be ...

• Where can I find my account number?

  You can find your account number in the mobile app by following these steps: Sign in to the mobile app From the Home screen tap Wallet (Details) Then tap on Bank Routing Number or Bank Account Number to see the details

• When will my card refund be credited to my account?

  Your debit card refund can take a few business days to post to your account depending on when the merchant processes their refunds. This can take from 3 business days up to 2 weeks. Feel free to contact the merchant or company who is issuing the ...

• Can I request a refund everywhere I use the Monkey Money card?

  You can dispute a charge or ask for a refund the same way you would do for any Mastercard card. Please contact Customer Support.

• My refund money still hasn't come back to my account, what should I do?

  The investigation may still be ongoing, or the merchant did not process the refund. Please contact the merchant first to ensure the refund was processed. If it was, please contact Customer service at support@monkeymoneyapp.com or Whatsapp : +1 (267) ...