Can I request a refund at online stores?

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• Can I request a refund everywhere I use the Monkey Money card?

  You can dispute a charge or ask for a refund the same way you would do for any Mastercard card. Please contact Customer Support.

• Can I use my virtual card in all online stores?

  Yes. For more details, please check "What are the products and features that you offer through the mobile app?"

• Where can I find my refund amount?

  You can find your refund amount by accessing the App > Wallet>Transaction

• Can I use my gift card for online purchases?

  Yes, you can use your gift card for online purchases made with the same merchant.

• When will my card refund be credited to my account?

  Your debit card refund can take a few business days to post to your account depending on when the merchant processes their refunds. This can take from 3 business days up to 2 weeks. Feel free to contact the merchant or company who is issuing the ...