What is the fee for replacing a damaged or lost card?

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• How do I replace a damaged card?

  You can request a new card using the mobile app as follows: ● At the lower bar select Wallet > Payment Methods ● Select Debit Card #### ● Select Replace Card If you prefer, you can request a new card by using our automated telephone banking system. ● ...

• How do I report my card lost or stolen?

  You can report your card lost or stolen right in the mobile app: ● Select Wallet from the menu > then choose Payment Methods ● Select Debit Card #### ● Select Replace Card You can also report your card lost or stolen using our automated telephone ...

• Do you charge any fee to use the virtual card?

  No fee for this type of transaction. For more details, please check our fee schedule available on website.

• Is there a fee for using my card at an ATM?

  You can use your card at any AllPoint ATM to withdraw cash for free. However, if you access an ATM that is not part of the AllPoint network, you will be charged a fee in accordance with our Schedule of Fees. Please note that you may also be subject ...

• When replacing my physical card, can I still use my virtual card?

  Yes, unless you froze the card which can be done manually or by reporting a stolen card.