The Direct Deposit or other payment I was expecting went to another bank or to the wrong account, what should I do?
Please contact whomever issued the payment to correct the situation. Monkey Money cannot change that for you, it is outside our system.
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Can another person deposit money for me?
No, another person is not able to deposit money for you.
How to deposit money into my account? (step by step)
Method 1: Bank Transfer Step 1: Open the Monkey Money app on your device. Step 2: Select the "Add ACH Account" option in the main menu. Step 3: Follow the on-screen instructions and click "Continue". Step 4: Choose your preferred bank from the ...
How do I deposit money to my account?
We offer a variety of secure and certified methods to facilitate your deposits into the Monkey Money account: ACH Bank Transfers: Make deposits through bank transfers using ACH ( Automated Clearing House). Authorized GreenDot Service Locations: ...
The account is offered through The Bank of Missouri. What does that mean?
We are a Fintech (or financial technology) company. This means we don’t have a bank charter, but instead, partner with The Bank of Missouri, Member FDIC. This allows us to provide you with banking products and services, and to insure your deposits ...
Can I have multiple payment methods on file?
Yes, you can have multiple payment methods on file for making digital gift card purchases. These are added to your account in the Cash Back > User Profile > Payments Method section of the app, or by making a purchase using the 'Add New Payment ...