The account is offered through The Bank of Missouri. What does that mean?

• Related Articles

• When trying to set up my account to receive deposits, I encountered the following error message: "Your Account Settings are Incompatible." What does this message mean?

  This error message indicates that there is a compatibility issue between the Multi-Factor Authentication (MFA) or Two-Factor Authentication (2FA) settings in your financial account and what is supported by the fund withdrawal transaction process. Try ...

• Where can I find my account number?

  You can find your account number in the mobile app by following these steps: Sign in to the mobile app From the Home screen tap Wallet (Details) Then tap on Bank Routing Number or Bank Account Number to see the details

• How do I withdraw money from my account?

  Any ATM can be used. Follow the regular ATM procedure. You can also transfer money from your account using your financial institutions app and your Monkey money bank account number.

• How to deposit money into my account? (step by step)

  Method 1: Bank Transfer Step 1: Open the Monkey Money app on your device. Step 2: Select the "Add ACH Account" option in the main menu. Step 3: Follow the on-screen instructions and click "Continue". Step 4: Choose your preferred bank from the ...

• The Direct Deposit or other payment I was expecting went to another bank or to the wrong account, what should I do?

  Please contact whomever issued the payment to correct the situation. Monkey Money cannot change that for you, it is outside our system.