Is it possible to request a cancellation for my IMT (International Money Transfer) transaction?

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• What happens after an IMT is cancelled by customer or Uniteller?

  If Uniteller cancels the transfer, they will refund the money. If the user cancels an IMT with the app, money will be returned immediately. Please note that the user can only cancel a transaction when it is in "payable" state. If the transaction has ...

• What are the fees for international money transfers?

  The fee for international money transfers is $3.99. For additional information, please refer to our fee table.

• How do I request/receive money from family and friends?

  To receive money, both parties must be U.S. residents and have enrolled in the Monkey Money App. Family and friend’s who do not have the app can download and install Monkey Money App from Google Play or the Apple Store, and sign up for a Wallet ...

• How long does it take for the transfer to get into the beneficiary account?

  International Money Transfer will be within 2 hours to 2 business days.

• Why was the funds returned to my account after initiating an International Money Transfer from Brazil to the USA?

  Sending money from Brazil to the USA is not supported by the program. For that reason the funds were returned back to the remitter.