How do I create a pin for my card?

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• Can I create more than one virtual card?

  No, you can create one virtual and one physical card per account registered.

• How do I change my card PIN?

  You can set and change your card PIN right in the app as follows: ● At the lower bar select Wallet > Payment Methods ● Select Debit Card #### ● Select Reset PIN ● Follow the instructions provided Be sure to choose a PIN that you can remember, but ...

• Do I need a pin to use my virtual card?

  No, PIN is not required for virtual card. The PIN is required only with physical card for card present transactions where the POS and ATM machines process the card as a debit card.

• Where can I sign up to create my virtual card?

  Step1: Register in the App Step2: Click "Enroll" in the Wallet

• Why was my debit card being declined?

  There could be a number of reasons why your card is being declined. Here’s a list of the most common reasons: You have insufficient available funds in your account for the transaction. Check your available balance in the mobile app. You may have ...