How do I change my card PIN?

You can set and change your card PIN right in the app as follows:

● At the lower bar select Wallet > Payment Methods

● Select Debit Card ####

● Select Reset PIN

● Follow the instructions provided

Be sure to choose a PIN that you can remember, but that can’t be easily guessed.

● Avoid using elements of your address, phone, and date of birth.

● Don’t choose numbers that repeat or are sequential

Keep your PIN secure. Do not share it with anyone else and don’t write it down on your card or keep it near your card.

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Do I need a pin to use my virtual card?
No, PIN is not required for virtual card. The PIN is required only with physical card for card present transactions where the POS and ATM machines process the card as a debit card.
How do I create a pin for my card?
In the application, Go to Wallet > Payment Methods ● Select Debit Card #### ● Select Set PIN
After ordering my card, if I need to change my address what I am supposed to do?
It is recommended to receive your card first and then change your address. Once a card is ordered and shipped it cannot be recalled. Otherwise please contact our support for more assistance as a change of address requires a verification process.
Will my virtual card change automatically when I click replace card?
Yes, once you request a replacement for your card, the virtual card will be changed instantly.
How do I change my password?
On the Home page select your profile icon, then select Manage My Account, then tap Change password and follow the steps to complete the process.

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