If I went to the store and forgot to use your app, can I still get cash back from the merchant?

If I went to the store and forgot to use your app, can I still get cash back from the merchant?

No, you would need to use our app at the same time as your purchase in order for the merchant to provide cash back of their digital gift cards.


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    • Can I earn Cash Back when purchasing sales items or using store coupons?

      Yes. Smart shoppers will want to maximize their savings by using any coupons, promo codes, and store sales first, and then use our app's Cash Back feature to earn cash back on the discounted checkout price.
    • How does the cash back program work?

      We have partnered with over 250 national brand merchants to provide cash back in store and online on every purchase made through our app. Here’s how it works: Sign up through our app. Then every time you purchase a digital gift card through our app, ...
    • How do I earn cash back on travel?

      We offer digital gift cards for the following airlines: Delta Southwest American Airlines. Receive instant cash back when you purchase one of these airline gift cards through our app. Use the gift card to pay for your flight with that airline.
    • What are the products and features that you offer through the mobile app?

      Our App allows you to manage your funds in a contactless manner and conduct digital transactions for numerous activities in your day-to-day life. ? Wallet account* Think of your wallet as your spending account where you can safely keep your money ...
    • My refund money still hasn't come back to my account, what should I do?

      The investigation may still be ongoing, or the merchant did not process the refund. Please contact the merchant first to ensure the refund was processed. If it was, please contact Customer service at support@monkeymoneyapp.com or Whatsapp : +1 (267) ...