My Physical card information does not match my virtual card, what should I do?

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• Can I use my virtual card even though my physical card has not arrived?

  Yes, the virtual card is a digital representation of the physical card and is active after the Wallet enrollment is completed. The users can make eCommerce transactions with the virtual card.

• My virtual card is the same as my physical card? Is it the same data on both ?

  Yes, the same data from your virtual card will be on your physical card.

• Can I use my virtual card to buy a gift card in the app?

  If your physical card hasn't arrived yet, you can use your virtual card information to add to cashback and make gift card purchases.

• How does the virtual card work?

  A virtual card is a virtual representation of the physical card. It can be used for Online activities but not for physical card present transactions.

• Can I create more than one virtual card?

  No, you can create one virtual and one physical card per account registered.