Is it possible to spend more than the amount that I currently have in my account?

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• Is it possible to request a cancellation for my IMT (International Money Transfer) transaction?

  If a customer uses the 'credit to account' delivery method when making an international money transfer (IMT), they can cancel the transaction while the payment status is still 'payable'. However, if the customer chooses the PIX payment method, ...

• Where can I find my refund amount?

  You can find your refund amount by accessing the App > Wallet>Transaction

• Am I able to know the currency amount that will arrive for my international transfer?

  The App will display the amount before you confirm the transaction.

• What is the fee associated with canceling my account?

  Canceling your account does not incur any fees. However, please ensure that your account balance is brought to $0 before initiating the cancellation process. If there is a remaining balance at the time of cancellation, a $25 charge will be applied to ...

• How to deposit money into my account? (step by step)

  Method 1: Bank Transfer Step 1: Open the Monkey Money app on your device. Step 2: Select the "Add ACH Account" option in the main menu. Step 3: Follow the on-screen instructions and click "Continue". Step 4: Choose your preferred bank from the ...