Does the physical card exclusively support chip-based transactions?

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• Can I use my virtual card even though my physical card has not arrived?

  Yes, the virtual card is a digital representation of the physical card and is active after the Wallet enrollment is completed. The users can make eCommerce transactions with the virtual card.

• Where will my physical card be delivered?

  Your physical card will be mailed to you at your address inserted during your enrollment.

• My virtual card is the same as my physical card? Is it the same data on both ?

  Yes, the same data from your virtual card will be on your physical card.

• How many gift card transactions am I able to make?

  For security reasons, you’ll be able to make up to 5 transactions per hour; however, you will need to allow 2 minutes in between each purchase. For additional information, please see full CashBack terms: "What are the terms of your cash back offer?"

• Why was my debit card being declined?

  There could be a number of reasons why your card is being declined. Here’s a list of the most common reasons: You have insufficient available funds in your account for the transaction. Check your available balance in the mobile app. You may have ...