Can I use my card at an ATM?

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• Is there a fee for using my card at an ATM?

  You can use your card at any AllPoint ATM to withdraw cash for free. However, if you access an ATM that is not part of the AllPoint network, you will be charged a fee in accordance with our Schedule of Fees. Please note that you may also be subject ...

• Do I need a pin to use my virtual card?

  No, PIN is not required for virtual card. The PIN is required only with physical card for card present transactions where the POS and ATM machines process the card as a debit card.

• Why was my debit card being declined?

  There could be a number of reasons why your card is being declined. Here’s a list of the most common reasons: You have insufficient available funds in your account for the transaction. Check your available balance in the mobile app. You may have ...

• Can I use my gift card for online purchases?

  Yes, you can use your gift card for online purchases made with the same merchant.

• Can I use my virtual card to buy a gift card in the app?

  If your physical card hasn't arrived yet, you can use your virtual card information to add to cashback and make gift card purchases.